Shipping Policy

At Dora Perfumes , we strive to provide a fast and secure shipping service to ensure our products reach you with the highest quality and on time. We'll detail our shipping policy below. :

- Shipping areas

We ship our orders to most areas within [ Kuwait or the GCC countries], and you can check the availability of shipping to your area when entering the delivery address during the purchase process. .

-          Processing and shipping time

• Processing time : All orders will be processed within [1-2] business days from the date of order confirmation. .
• Shipping time : Shipping time depends on the selected shipping method and the destination area. Shipping typically takes one business day, but may be delayed in some special circumstances, such as holidays or emergency situations. .

-           Shipping costs

• Shipping costs are determined based on the customer's geographical location. .
• We may offer free shipping on some orders or promotions.  .

-           Shipping companies

We use the services of leading shipping companies.   To ensure that products arrive quickly and safely .

-           Track shipment

After your order has been shipped, we will send you a tracking link via email or text message, so you can monitor the status of your shipment at any time. .

-           Shipping delays

We do our best to ensure your order arrives on time, but some delays may occur that are beyond our control, such as: :

• bad weather conditions
• Logistical problems for shipping companies
• Public or seasonal holidays

In the event of any unexpected delay, we will inform you as soon as possible. .

-          Shipping problems

If the shipment does not arrive within the expected time or if there are problems with the shipping process, please contact us via :

📞 Unified number : 096599978090

-           Incorrect or missing address

Please ensure the shipping address is correct and accurate when placing your order. Entering an incorrect or missing address may result in shipping delays or non-arrival. In this case, the customer is responsible. .