Return and Exchange Policy

We thank you for your trust in Aldora Perfumes, which specializes in providing the finest oriental and western perfumes. We are committed to your complete satisfaction through a distinguished shopping experience. Below, we outline our return and exchange policy to ensure transparency and mutual trust. .

First: All sales are final.

Due to the nature and sensitivity of perfume products, all orders are final once the purchase is completed. .
We do not accept returns, exchanges or refunds after order confirmation. .
So please check the order details carefully before completing the purchase. .

Second: Damaged or defective products

If you receive a damaged or defective product, please follow these steps: :

• Contact customer service during 24 hours from receiving the order .
• Provide us with clear photos showing the condition of the damaged or defective product. .
• The case will be reviewed by our specialized team and appropriate action will be taken based on the assessment. .

Third: Contact us

For inquiries or more information about our return and exchange policy, please contact us via :

📞 Unified number     096599978090

Policy Updates

We reserve the right to modify or update the return and exchange policy at any time in line with quality standards and business needs. .
We recommend that you visit this page periodically to see the latest updates. .